Frequently Asked Questions
At Mindel, we require lenders to clean their items between each rental. We've partnered with a local, female-founded, sustainable laundry service that lenders can choose to use after each rental.
We take trust seriously. Each and every member of the Mindel community is manually verified and approved by our team to ensure you can confidently share your precious items. Peer-to-peer trust is a top priority, and we're committed to making Mindel the place you feel most comfortable renting and lending.
Mindel has a variety of items, all uploaded by fashion lovers like you. You'll find clothing, bags, and accessories from a wide array of brands and designers, in a large range of sizes, including both new and vintage pieces.
We're building a community of women who are thoughtful and will treat your clothing as their own. However, accidents do happen. In the unfortunate case of damage, the renter will be liable for damages. Think of Mindel as a close-knit community - we'll handle it just like a friend would. Damage will be assessed on a case by case basis, and Mindel will work to ensure your item is fixed or replaced.
Mindel offers two delivery options: in-person exchange or courier service. The lender and renter will agree upon their preferred method during the rental request process.
Mindel is invite-only. Download the app on the App Store and request access - our team reviews every application to keep the community exceptional.
DM us on Instagram or email us at hello@rentmindel.com - we'd love to help.